Privacy Policy

1. Who We Are

This Privacy Policy applies to the UpTribe website, dashboard, and browser extension. In this Policy, "UpTribe," "we," "us," and "our" refer to UpTribe.

2. Information We Collect

• Account details: your email address, account creation date, and account status information.
• Authentication data: account credentials are processed through our authentication stack. We do not store plain-text passwords.
• Reddit verification data: your Reddit username, verification tokens, and related verification timestamps or status.
• Task and credit data: tasks you create or complete, target URLs, subreddits, titles, reply instructions, balances, reserved balances, earnings, spending, completion timestamps, and credit transaction history.
• Support and communication data: messages you send us and transactional emails such as account verification and password reset emails.
• Technical and usage data: browser storage data such as local storage or session storage, analytics events, approximate device and browser information, and other diagnostic information collected by our providers when you use the service.

3. How We Use Information

• Provide and operate UpTribe.
• Create and secure user accounts.
• Verify Reddit account ownership and email ownership.
• Run task, completion, and credit workflows.
• Send transactional emails and respond to support requests.
• Monitor product usage, reliability, and abuse.
• Improve the service, diagnose issues, and protect the platform and its users.

4. Browser Storage and Similar Technologies

We use browser storage such as local storage and session storage to support authentication, session continuity, and certain admin or extension-related flows. Our providers may also use cookies or similar technologies as part of hosting, analytics, or service delivery.

5. When We Share Information

We do not sell personal information. We may share information with service providers and in limited legal or operational scenarios, including:

• Convex for authentication, database, backend logic, and related infrastructure.
• Cloudflare Pages and Cloudflare R2 for website hosting, asset delivery, and extension download hosting.
• PostHog for product analytics and diagnostics.
• Brevo SMTP for transactional email delivery.
• Law enforcement, regulators, courts, or other third parties when we reasonably believe disclosure is required to comply with law, enforce our terms, or protect rights, safety, or property.
• Successors or counterparties in connection with a merger, sale, financing, or acquisition involving UpTribe.

6. Data Retention

We keep information for as long as reasonably necessary to operate the service, maintain security, resolve disputes, comply with legal obligations, and enforce our agreements.

• Pending Reddit verification records and email verification or reset codes expire automatically after their validity window passes.
• Expired task locks are automatically removed.
• Older completion history and credit transaction history may be pruned periodically as part of routine maintenance.
• We may retain limited information after account deletion requests where needed for fraud prevention, security, bookkeeping, or legal compliance.

7. Your Choices and Requests

You can contact us at [email protected] to request correction or deletion of your account information. We may need to verify your identity before acting on a request, and we may deny or limit requests where retention is necessary for security, legal, or operational reasons.

8. Security

We use reasonable technical and organizational measures to protect information, but no system is completely secure. You should also protect your password, devices, and email account.

9. International Processing

UpTribe and its providers may process information in countries other than your own. By using the service, you understand that information may be transferred to and processed in locations where privacy laws may differ from those in your jurisdiction.

10. Children's Privacy

UpTribe is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date on this page. Your continued use of UpTribe after changes become effective means the updated Policy applies to your use going forward.

12. Contact

If you have questions about this Privacy Policy or want to request correction or deletion of your data, email [email protected].